“Earlier this year, Contra Costa County won the right to run a health care call center, where workers will answer questions to help implement the president’s Affordable Care Act. Now, with two months to go before the Concord operation opens to serve the public, information has surfaced that about half the jobs are part-time, with no health benefits — a stinging disappointment to workers and local politicians who believed the positions would be full-time. The Contra Costa County supervisor whose district includes the call center called the whole hiring process — which attracted about 7,000 applicants — a ‘comedy of errors.’”
