“Initially, Mrs O’Grady planned to take the urn on board with her, but was stopped by TSA agents who told her she wasn’t allowed to bring the cardboard box containing his urn through security because ‘it’s contents were not a solid substance’. So she went back to the airline’s front desk and put the box in her checked luggage. Because of that delay she nearly missed her flight as well. By the time she got to the gate, she was too late and the airline had already given up her seat. Mrs O’Grady had to buy a $500 first-class ticket just to stay on the same flight. But the real shocker happened after she arrived at her sister-in-law’s house in Hull. She opened the bag and the box of ashes was gone.”
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